The report is based on a survey result we conducted in March 2024 among 48 experts working with diagramming and graph solutions. We asked them to evaluate 10 artificial intelligence (AI) features based on their descriptions and videos and to rate how likely they would integrate each solution into their product on a scale from 1 to 5.

Among the respondents were CEOs, CTOs, product managers, and software engineers.

We also asked some respondents about their predictions for AI development in the near future in the diagramming market.

The conclusions were gathered, edited, and presented in this report.

Artificial intelligence for diagrams and graphs

The upcoming trends based on a survey conducted among around 50 experts from software industry

Find out:

How business owners want to leverage AI in their products.

If text and audio prompt builders replace graphical interfaces when creating diagrams.

If data visualization can help detect AI hallucinations.

Highlights from our report

87%
of CEOs indicate a Diagram prompt builder as the most valuable feature.

Diagram prompt builder

This feature enables building diagrams from scratch or develop an existing one using input from prompts.

77%
of respondents declared that AI layout refiner is the most needed feature.

AI layout refiner

This AI assistant improves diagram layout by avoiding cross-links and by grouping elements to improve readability and generate a better overview.

83%
of CTOs and
80%
of Product Managers rate an AI sketch to diagram converter as the most needed feature.

AI sketch to diagram

This feature converts an image, such as a hand-made drawing, into a fully editable diagram.

Experts claim that because of their complexity, building diagrams using traditional techniques such as drag and drop will become ineffective. However, people will use them to enhance AI outputs.

Data privacy, long response time, and inaccurate outputs are some of the biggest challenges for AI-driven tools.

In the next few years, graphic interfaces will still be used to create diagrams and will coexist with text and audio builders.

Data visualization can play an important role in detecting AI hallucinations.

Companies that plan to leverage AI solutions need support in integrating them and in suggesting new features for their tools.

Despite AI growth, there will always be a need for real relationships, human creativity, imagination, thought processes, and experiences.

The survey’s results

1

AI layout refiner

More than
‍77%
of respondents chose AI layout refiner as a feature they would most likely integrate into their product, making it the best-rated feature of all 10.  

AI layout refiner

This AI assistant improves diagram layout by avoiding cross-links and by grouping elements to get a better overview and readability.

This result shows that respondents identify ensuring clarity of diagrams and graphs,
readability and
‍avoiding cross-links as the biggest challenges.

But how these results break down in the context of specific professional groups?

The chart shows that over
‍60%
of respondents from each professional group voted for implementing this feature into their tools.

This result was consistent with responses from all respondents taken as a whole.

However, Software Engineers are the most interested in an AI layout refiner, with 80% of them claiming that they would like to use it. This may be because developers, software architects, and engineers are often directly engaged in creating complex diagrams and graph structures.

Nevertheless, the group of CEOs, Co-founders, and Product Managers reports similar levels of interest, which proves that business-oriented experts also want to use AI layout refiner.

2

AI sketch to diagram converter

An AI sketch to diagram converter is the second highest-rated feature, receiving around
‍71%
of the votes from all respondents.

AI sketch to diagram converter

This feature converts an image, such as a hand-made drawing, into a fully editable diagram.

The high score may reflect growing interest in leveraging optical character recognition (OCR) technology for digitizing text files and images.

Let’s take a look at how specific professional groups rated this feature.

The result shows that the AI sketch to diagram converter received the most votes from CPOs, Product Managers, CTOs, and IT Managers. These groups also have the lowest percentage of votes in favor of not integrating this feature into their products.

CPOs and Product Managers can see the AI sketch-to-diagram converter as a valuable feature for enhancing their products, and that can increase their market value.

Although the OCR technology that this feature leverages is well-known, its potential for digitizing drawing into editable form is still to be uncovered.

3

Diagram prompt builder

The third best-rated feature is the Diagram prompt builder. Around
‍67%
of respondents want to integrate it into their tool.

Diagram prompt builder

This is an AI assistant that helps build diagrams using prompts. It can create them from scratch or develop an existing one with an advanced language model.

Prompt builders are one of the most popular features emerging nowadays, based on the popularity of ChatGPT.

Perhaps the familiarity of how prompt builders work or the awareness of clear benefits that arise from working with them are two reasons that respondents voted for this feature.

Look at how these results break down in the context of specific professional groups.

The group most interested in this feature is clearly CEOs and Co-founders. Around 88% of them would most likely integrate this Diagram prompt builder into their tool. In addition, no one from this group claimed that they wouldn’t like to use such a feature, and only 12% claimed that it’s hard to say.

CEOs and co-founders might feel that prompt builders are becoming increasingly common add-ons in software, regardless of industry. This might push them to integrate a similar feature into their products so that they do not fall behind their competitors.

4

Search assistant

Search assistant received around
‍56%
of the respondents' votes and is the fourth best-rated feature. However, a significant
27% of voters claim they wouldn't be likely to integrate this feature into their tools.

Search assistant

This AI assistant is equipped with an advanced search tool that visualizes answers to your questions directly on the diagram.

As for results from specific professional groups, they are as follows.

CEOs and Co-founders (75%), who are business-oriented experts, are the most likely to use this feature. More tech-oriented experts, such as Software Engineers, also show interest in Search assistant (around 67%).

An interesting dependence occurs in CTO and IT Managers group. 50% of respondents claim that they wouldn’t be likely to integrate this feature into their tools, while only around 17% would do that. We can only assume that this group’s hesitancy stems from integration, security, or other challenges.

5

Anomaly detector

The feature that closes the top 5 best-rated features from the survey is the Anomaly detector, which around
‍54%
of voters would like to integrate with their tools.

Anomaly detector

This feature discovers outliers, anomalies, and errors, which you can attach a comment to for future revisions.

In addition, around 21%
of respondents are not decided yet, and
25% wouldn’t use this feature.

As for results from specific professional groups, they break down as follows.

Software Engineers (67%) and Product Managers (60%) are the most interested in this feature. Meanwhile, respondents who held executive positions, such as CEOs and CTOs, seemed hesitant to integrate the Anomaly detector.

75% of CEOs who participated in the survey claim they would be unlikely to leverage this feature, or that it’s hard to say right now.

A similar opinion is shared by CTOs, of whom around 67% claimed that they also would not leverage this feature, or that it’s difficult to say right now.

6

The rest of the features

The second half of the rated features were of less interest to the respondents, with fewer than 50% of the votes for integrating each feature.
Among them are:

AI group finder

An AI assistant that defines new patterns and groups them. You can review them one-by-one or accept all suggestions at once.

AI property prediction

This AI assistant spots missing properties in your diagram or graph. You can review these changes one-by-one or approve them in batches all at once.

Diagram seeker

This feature uses your search preferences to locate a corresponding diagram in your database, making it quicker to build a new one.

Diagram and graph copilot

An AI assistant that suggests live graph structures based on your historical data. It can offer additional links as well as nodes and their properties.

Link analyst

This AI assistant predicts new node relationships and suggests their placement. You can review it step by step or accept all suggestions at once.

As you can see, almost
‍50%
of respondents voted in favor of integrating four features into their tools.

However, their rate of "Hard to say" and "Not likely/Not likely at all" answers is also significant. That's why those features do not seem urgent, and respondents don't feel the need to leverage them right now.

Interviews with experts

To dig deeper into the survey results, we asked a few of the experts who participated in it to share their thoughts on some additional questions.

testimonial-quote
testimonial-author
testimonial-title

CPO and a co-founder of DRUID AI with over 25 years of experience in building enterprise solutions. With a PhD in Business Computer Studies, Daniel infuses AI, machine learning (ML), natural language understanding (NLU) and natural language processing (NLP) into DRUID - a conversational business applications platform.

Daniel Balaceanu
Chief Product Officer at DRUID AI

International sales manager and former financial analyst with experience in growing new business, increasing revenue across Europe and managing international teams across countries, focusing on financial services, fintech firms and large corporates.

Peter Theunis
Co-founder of Erisna

Principal Scientist since 2001 at the Honda Research Institute Europe GmbH, where he is involved in research on AI-based multi-agent systems. Frank’s research interests include developmental robotics and semantic acquisition.

Frank Joublin
Principal Scientist at Honda Research Institute

Anubhav is the Co-Founder and CEO of VocaTales, a startup headquartered in Chicago, USA. VocaTales is a collaboration platform that simplifies the process of creative, impactful content for digital writers and creators.

Anubhav Srivastava
CEO and Co-founder of Vocatales

Graph Scientist, Technical Consultant and CEO at Orbifold Consulting. Francois helps startups navigate in the world of technologies and high-tech, trying to comprehend frameworks and platforms to estimate their range and scope in function of consultancy and customizations. 

Francois Vanderseypen
CEO at Orbifold Consulting

Simon builds GoJS, a JavaScript and TypeScript library for interactive diagrams in HTML Canvas and SVG. It involves API design, documentation, and developer-to-developer support. 

Simon Sarris
Software Developer at Northwoods Software Corporation

At Honda's Research Institute, he researches and develops large-scale software systems for Honda prototypes such as cars, robots, and intelligent systems. Antonello’s work is increasingly centered on artificial intelligence, particularly in robotics, advanced driver-assistance systems (ADAS) and multi-agent systems (MAS).

Antonello Ceravola
Principal Scientist at Honda Research Institute

1

How can AI features in data visualization tools help end users?

I think that AI can help boost creativity and design diagrams faster. In addition, if you’re not skilled in drawing, instead of drawing a diagram or graph by yourself, you can use speech to draw and create one.  

AI can also generate and interpret diagrams or graphs, read them, and understand what they represent, including relationships between nodes. It can help users determine what to modify on the diagram and what nodes or objects to add or remove.

For example, you can select a part of a graph and ask an AI assistant if it’s the best way to represent an idea. Or maybe there is a better option for that?

So, AI can help you generate more ideas, accelerate your work with creating diagrams or graphs, and eventually help you interpret them or make them more accurate.

Frank Joublin,
Principal Scientist at Honda Research Institute

One of the biggest benefits of using AI for end users is boosting productivity. Everything is related to productivity.

The complexity of diagrams increases, so you can’t build them in the traditional way by using drag and drop and designing everything.

Looking at the complexity of my projects that involve building graphs that handle conversations with hundreds of steps, it’s not realistic anymore to develop them using old methods.

Another thing is that when I design a diagram, I would like to get help from an AI model to tell me if I should design it this way or that way or if I have the following sinks in my diagram to take care of.

I think it’s beneficial to have an AI model that understands my data, whether they are conversation transcripts, sales orders, HR documents, etc.

Daniel Balaceanu,
Chief Product Officer at DRUID AI

2

Will AI soon generate graphs more intensively than it does now?

For sure, AI in the future will generate graphs more intensively than now. This is a trend that will stay with us.

Let’s take an example. For every domain where you need a kind of map visualization, it’s impossible to describe it using words. By seeing a map, you can show something on it, point to it, interact with it, and highlight some aspects. This is something you can’t do using only words. You can’t describe complex structures only with words.
 
So, I think we’ll have more and more AI solutions that generate graphs because they are a great means to represent complex data.

Frank Joublin,
Principal Scientist at Honda Research Institute

3

What are the challenges for the development of AI-powered diagramming solutions?

I think the most significant obstacles are security, data privacy, people's acceptance, and the ethical dimension of AI.  
 
The security aspect is nothing new—there are still companies that would use on-premise solutions rather than leverage cloud services offered by established companies such as AWS, Google or Microsoft. AI is no different, early adopters will move in, others will join later. Some won't show up at all.  
 
Adding to that AI, some people might have ethical doubts because they're unsure where the data comes from and if it includes people's personal details or intellectual property.
 
So, as a consequence, they still determine if they should use AI solutions trained on such data of unknown origin. In addition, they are afraid of what will happen to their data.  
 
For me, it's a significant challenge because I build my product as a social platform and potentially offer it to 200 million creators or writers. It means I must address these ethical concerns.  
 
Users should have the right to choose whether to opt in or opt out of AI features in products they use. If they don't want it, AI models should not consider their data.

Anubhav Srivastava,
CEO and Co-founder at VocaTales

Data security concerns all my projects, and I must take care of it, especially in all new technology I use. Each technology should be embeddable in my product. It means that I must host it and manage the entire data flow.

Most of our customers leverage technology from the cloud. We also manage cloud services. However, then we audit everything and guarantee that we are the only ones that hold our customers' data.

And if we use third-party services like OpenAI for Microsoft subscriptions, we must sign data privacy contracts. And we work only with already accepted providers in the enterprise sector like Microsoft or Google.

As for other challenges, the performance of AI models is not a big obstacle. From my experience they usually respond in 1-2 seconds.

In complex implementations, you can onboard the respective hardware or ask Microsoft or any other provider for special subscriptions.
 
The market is moving in that direction to have faster response time and I see it especially in the US market. I have talked with several banks, and they're starting to apply hardware just for multiple experiments with generative AI.  
 
So large businesses are getting prepared for broader use of AI solutions.

Daniel Balaceanu,
Chief Product Officer at DRUID AI

If a company wants to have AI on-premises, it's the point where things become complicated.

My observation is that if you want to train a model, you need huge amounts of data, infrastructure, and experts like data engineers and devops specialists. But that's a bit of a problem. For me, it's a job of its own.

Francois Vanderseypen,
CEO at Orbifold Consulting

The first constraint that comes to mind is data protection. One day, we might have to develop LLM to protect our sensitive data.
 
The second is the large language models' response time. If it’s too long, you will get bored and stop using them.
 
And, of course, users must also cope with AI's well-known problem - the hallucinations that cause you can't be sure that the AI outcome reflects the truth.

Another problem is that when LLMs are updated, they may behave differently. As a result, you might have to redefine your prompts because the models don't understand them the same way as their previous version.

Frank Joublin,
Principal Scientist at Honda Research Institute

When it comes to “AI-powered solutions” there are some challenges. The typical ones are resources – not only the budget but also the lack of experienced specialists. More specifically, finding those suppliers that are trustworthy and substantially better than in-house developers. The problem is that it’s tough to separate trustworthy vendors' because wide-scale AI usage is relatively new, experts are still figuring it out and meanwhile there’s a lot of boasting about skills.   
 
Another interesting observation is the push for integrating AI into software solutions.  And whilst AI is the future, at its current stage, it shouldn’t be the most pressing development on every product roadmap. The most pressing items should be related to solving customer problems and with that comes getting your basic right. So, a potential bigger obstacle I’m noticing in the market is companies being forced to integrate AI into their tools, and by doing so, they might not be focusing on what they should do.  
  
As an example, having a Chat GPT prompt builder is very cool to have on your platform, we all agree with that. But it’s extra functionality, once you get the essence of your solution right.

Peter Theunis,
Co-founder of Erisna

Surely, the obstacle is a lack of data to train models. Large language models need extensive data to be helpful. It's a fundamental limitation. I think the big problem with our model is that we don't have enough training data and good, simple examples of beautiful diagrams to train it and make something worthwhile.  

So that's why we feel that we should wait and see. Maybe in a few years, there will be models that can do a lot more with a lot less. But right now, they need a lot of data to be useful.

There's also the privacy concern, at least for some companies. If you offer a tool, you can scare some people who are worried that if they start using anything from your company, you'll start using their data to train your models.

If you offer a tool that does anything automatic, you must be sensitive to the customer and make sure they know you're not trying to take any of their data at the same time.

Simon Sarris,
Software Developer at Northwoods Software Corporation

4

Will text or audio interfaces replace graphical interfaces?

I don’t think that graphical interfaces will disappear like that because you can’t explain the same thing using plain text or speech instead of a visual interface – it would take too much time.  

A lot of people think visually and represent concepts using boxes and links. Written and spoken language is suitable for many aspects, but not for all of them. There are domains where graphical representation is needed because language cannot describe thoughts and concepts. I think the graphical representation will stay, and the audio interfaces will coexist.

Frank Joublin,
Principal Scientist at Honda Research Institute

It's a tricky question. It sounds like we no longer need graphical interfaces, such as traditional tables, charts, and graphs. And that all of us will stop using any other kind of interaction except text and audio.
 
It doesn't work like that.  
 
The models themselves evolve. At first, Chat GPT provided just text input. Now, I can upload images and get output based on them.

So, in my opinion, the models will evolve to offer a multimodal experience, engaging users not only through text or audio but also with other forms, including diagrams.

I believe I could soon form a prompt like that: I want to create a conversation graph that allows customers to be onboard for a credit application. My credit application should capture the following parameters. It's integrated with SAP with three back-end APIs. Can you draft the diagram for me, please?

I think general domains will be involved in developing AI solutions in this direction, specialized models will appear, and existing business applications will start having such functionalities.

Daniel Balaceanu,
Chief Product Officer at DRUID AI

I think that graphical interfaces make so much sense and will develop in the future.

Take a look at the younger generations, such as Generation Z and Alpha. Those kids love video games that are based on graphical interfaces. There’s no kid that doesn’t spend time watching Minecraft videos.

Looking at how they think, they process visual elements much faster than written text.
It doesn’t mean that text will disappear because you need text to create all the visuals. You must write all the details that you need first.

But graphical interfaces will continue being important because they help people think and act faster.

Anubhav Srivastava,
CEO and Co-founder at VocaTales

In my world, despite many advancements, people lean towards visuals and graphical representations to form or showcase conclusions. Those visuals then get supported with a narrative. The narrative is very important, however at this point, it seems that visualizing helps people understand and form conclusions. Typically, for any graphical representation you’d have numerous data points, which could easily be shown in tabular, text or audio format, yet as a society we seem to be sticking to graphical interfaces for important items
 
Let's take data lineage or data mapping. The idea behind it is how can I showcase a data flow in an appealing way so that the person looking at it can understand it and make quicker decisions. There’s no reason we couldn’t explain this through text or audio yet as end-consumers we prefer a visual interface.
 
I don't think it will change anytime soon.

Peter Theunis,
Co-founder of Erisna

Graphical interfaces, like BI dashboards, will remain. In any case, people will always like bar charts. Text will not replace charts, and a paragraph can't replace mind maps. So, text and graph interfaces are complementary. However, I suspect that Chat GPT will be able to create a dashboard at some point.

Francois Vanderseypen,
CEO at Orbifold Consulting

5

Can data visualization help in detecting AI hallucinations?

Even visual data can lie. It still can hallucinate. But because people's attention span is shorter and shorter, we must see things faster.   
 
How can you spot errors in a document that is pure text? We must visualize it first to make it easier to consume and analyze. That's exactly what we are doing on VocaTales through storyboarding.

Anubhav Srivastava,
CEO and Co-founder at VocaTales

I always have this example in the back of my mind with machine learning. One of the first very successful machine learning applications ever was PayPal in the early 2000s.
They built this very early machine learning system to detect fraud. But one characteristic of payments is that you're very fuzzy about what is fraud and what isn't.

So, a human must review the results. If you're crunching hundreds or thousands of transactions and can get a view at the end, you should have a chance to order it or make it more readable. So that person can look at the results and say: those seven transactions look bad.

So, visualization is essential for a person who has to review all of those outcomes.

Simon Sarris,
Software Developer at Northwoods Software Corporation

6

Do experts need more than integration with prompt builder to simplify working with complex diagrams?

Having good LLMs and knowledge on how to use them effectively for diagram creation is, in my opinion, the winning part.  

Prompt builders can theoretically accelerate building diagrams. However, in practice, when I apply them in production, I sometimes realize I don’t have much control. I write a text describing how the model should behave, but then it doesn’t behave how I expected. It’s difficult to troubleshoot and understand what happened. For instance, why did the conversation move on that path, or what are the paths?  

So, we need tools to handle that.
 
Prompt builders can also create complexity that is difficult for a user to handle. Suppose a prompt builder generates a diagram with 80 steps. In that case, you must take over this outcome and adjust it after it finishes. So, instead of simplifying, the model creates complexity that the user must handle now.

Daniel Balaceanu,
Chief Product Officer at DRUID AI

7

Do companies need support for integrating AI features?

There's a huge interest in AI, but businesses need guidance in leveraging it.  

You can't keep up with everything that is happening—the framework, AI, language models, the difference between some types of diagrams, whether you choose Meta or Microsoft.

So business owners need guidance in the first place to make sense of all of the things that are going on. Requesting augmented generation is usually the second thing.  

For instance, people have PDFs, knowledge graphs, or PostgreSQL databases and want to know what it takes to use natural language to talk to your database. That's the typical case.

People or companies do that partly to attract new employees and show that their firms are up to date with tech news.

So, my role is often to offer something like a guide in the first place because I know how you can go somewhere and what it takes. Where you can search for this type of model or tools that you can utilize with projects for your customers.

Francois Vanderseypen,
CEO at Orbifold Consulting

8

Will AI replace some kind of jobs?

There are some areas that I would happily hand over to AI. However, helping clients create custom applications and understanding their business processes is a task for people.  

What I do is more than coding. I can't imagine an AI that sits in a meeting for long hours and listens to political clashes between different departments within a big organization. And that's also what I do. Let's remember that AI is a technology and not a human being. It can't replace humans in dealing with all the complexity of corporate life.  

So, I'm not afraid that AI will replace my business consultancy role soon. And I have a similar opinion as for custom development services.

Another thing is that I don't want AI to handle me with the creative part of my work because I enjoy it.  

Business is about dealing with people, talking to them, and understanding their ideas or visions. There are rational and irrational aspects, social dynamics, communication, trust, and other vital elements.

Business owners talk to each other because they believe it results in some wisdom and is more meaningful than asking Chat GPT.  

Sitting at a table and having dinner sometimes is just as important for business as developing JavaScript.

So, business owners should invest in good relationships and kindness.

Francois Vanderseypen,
CEO at Orbifold Consulting

Currently, companies are using SAP and mobile applications. But should I say those companies are run by SAP or Power BI reporting tools only because they use them daily for making decisions?

I would say no.  

Those tools are used by humans and humans drive the business.

Artificial intelligence is a catchy and provoking name, but that’s it. It’s not that robots and AI will replace humans. The humans who won’t use AI will lose their jobs.

Daniel Balaceanu,
Chief Product Officer at DRUID AI

It has already happened in some areas and is a risk no one should underestimate. Nevertheless, it is the responsibility of all of us to try to develop solutions that have a positive impact on society.  
 
For instance, it can be used in domains without humans involved because of unrealistic costs. I think of personal teachers for every child, personal aids for elderly people, or personal moderators of your social media interactions. The idea is to use AI to complement and collaborate instead of replacing.
 
So, it can replace some jobs. However, AI will initially help many specialists do their work more efficiently.

Frank Joublin,
Principal Scientist at Honda Research Institute

One thing I remember from one of the conferences I took part in was a speaker from Microsoft who said that it will take time for AI to reach performance of human workers in many domains, however jobs like data scientists are among the few jobs that could likely be performed by AI at a great extent.

Of course, we must consider that it has been said by a Microsoft employee who works closely with OpenAI. So, he might have wanted to convince the audience that this is the future.

So, now AI helps people rather than replaces them, and we can hope it will stay like this for a long time.

Antonello Ceravola,
Principal Scientist at Honda Research Institute

The dust has to settle. I think there is a crazy amount of uproar about AI everywhere.  
 
Just this week, I interviewed around 100 sixteen- to twenty-two-year-olds, asking them about their point of view on AI and where they think it stands. Almost everyone said that AI is a great addition to enhancing human creativity. But, in the end, the real revolution and changes must come from the human brain.  
 
As the dust settles slowly and steadily, AI will become an integral part of everything that we do.  
 
It already has become. However, when it comes to the kind of work involving human creativity, imagination, thought process, experimentation, and experiences, its results will still trump what some AI-generated work produces. All the more when humans collaborate to create and transform the future for the better.

Anubhav Srivastava,
CEO and Co-founder at VocaTales

Thank You

Thank you for taking part in our survey and reading the report.
We hope that the results gave food for your thought.

We appreciate your feedback on our 10 AI features concepts and can’t wait to release them.

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