What is Business Process Management (BPM)?

Business process management (BPM) is how an organization creates and analyzes the predictable core business processes.

It enables the companies to look at all of them in total from a helicopter view and individually to optimize them and increase their efficiency. 

The common misconception of BPM

Business process management (BPM) is more of a discipline than a particular tool. Also, it is not focused on one-time tasks nor projects management. As opposed to them, it is focused more on repetitive and ongoing ones that are proceeding according to particular patterns or schemes. 

The types of BPM:

  • Integration-centric – it handles processes between the IT systems implemented within the company such as CRMs, ERPs, and marketing automation systems.
  • Human-centric – it handles processes executed by employees and typically involves their approvals and tasks performance.
  • Document-centric – it handles processes with documents workflows, enabling routing, formatting, verifying, and getting the document signed when needed.

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