A winning product starts with the discovery phase 

Product discovery services: Identify user challenges and verify your ideas and market needs to set your product up for success

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The image features collaborative tools and sticky notes outlining product vision and research findings. The workshop highlights the importance of user research services and product discovery services to define key features for software product development. The image features collaborative tools and sticky notes outlining product vision and research findings. The workshop highlights the importance of user research services and product discovery services to define key features for software product development.

Build a product users want and need:
How discovery helps your business

Your ideas validated

→ Uncover your users’ needs, obstacles, and preferences to design a clear product roadmap

Smart decisions based on data

→ With your data, we make informed decisions to enhance your product’s quality and improve user satisfaction 
 
→ We turn complex data into clear and engaging visuals that make work simpler for users

Lower risks and costs 

→ Identify potential risks early on to find solutions that minimize costly product revisions 
 
→ Refine your concept during the discovery stage to save on extra development costs and ensure better planning 

Effective cooperation 

→ Keep stakeholders updated about the project vision and expectations for smooth collaboration and communication

Prioritizes user experience

→ Focus on knowing your users. Create products or visualizations that solve users’ problems and increase engagement

The market edge 

→ Find and capitalize on your product’s unique qualities to stay ahead of the competition

→ Win over competitors by turning raw numbers into appealing visuals that attract users

Personalized visualizations

→ Adapt your visualizations to the audience’s wants and preferences to make data relevant and actionable for them

→ Use visual storytelling to turn complex data into simpler and more engaging information for users

A product that can grow

→ Develop a solid base that supports you in expanding your product to meet market demands

Discovery phase: essential at every stage of the product life cycle

Tell us where you are, and we’ll customize our approach to ensure your product achieves maximum market impact

You have wireframes or an existing product 

Your product isn’t attracting users or reaching its full market potential. Or it's still in the wireframe stage.

You got stuck halfway through the project 

You tried it yourself and hit a roadblock, or you don't know how to approach data visualization

You have an idea for a new product 

You have a new product concept but lack the design and tech teams to execute it 

Making our process work for you

01

Get to know your product design team

Meet the team before we start. They will grasp your needs and prepare an action plan along with a ballpark estimate

Illustration depicting a virtual product discovery session. A hand presses a phone icon, leading to a video call with a team of product strategy consultants. The image symbolizes remote collaboration in user research services and product discovery services for software product development.
Illustration showing a hand presenting a highlighted document with a star, while another hand selects a similar starred document. The image represents the selection and prioritization of key features or solutions during the product discovery phase. It emphasizes the role of product discovery services in identifying top priorities for software product development through user research and product strategy consulting.
02

Share ideas, the team handles the rest

Discuss your ideas in collaborative meetings, then let the product design team do the heavy lifting

03

Stay up to date

Keep in touch for a win-win approach:  The team gets their questions answered, and you see the results right away

A hand holding a dollar sign and a clock is connected by a dotted line to a UI interface with blocks. Another hand is moving one of the blocks on the screen, illustrating time and cost efficiency in website customization or design.
Illustration showing a hand presenting a highlighted document with a star, while another hand selects a similar starred document. The image represents the selection and prioritization of key features or solutions during the product discovery phase. It emphasizes the role of product discovery services in identifying top priorities for software product development through user research and product strategy consulting.
04

Enjoy peace of mind

Rely on the team to choose the most suitable methods for you and your budget

Meet the minds behind your winning product

Portrait of Magda, a UX/UI designer with long, straight hair, wearing a black hoodie with a tied collar.
Portrait of Mateusz, a Delivery Leader with short hair and a beard, wearing a green, leaf-patterned shirt.
Portrait of Anna, a female UX/UI designer wearing glasses and a patterned shirt.
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testimonial-author
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In the discovery phase, we explore our clients' worlds, uncovering valuable insights and new opportunities. What I love most about being a product designer is the detective work and the joy of turning 'aha' moments into creative solutions. This adventure ensures that whatever we design is inventive and aligned with our clients’ needs, bringing value to their businesses.

Portrait of Magda, a UX/UI designer with long, straight hair, wearing a black hoodie with a tied collar.
Magdalena Hołowczak
Senior Product Designer at Synergy Codes

In software development, a lot of important work is done even before the first line of code is written. This work involves preparing the right requirements for the project. The discovery phase really helps flesh out those requirements by understanding user needs.

Portrait of Mateusz, a Delivery Leader with short hair and a beard, wearing a green, leaf-patterned shirt.
Mateusz Jagodziński
Delivery Leader at Synergy Codes

Customer requirements and designer experience aren’t enough to create a great product. As designers, we must figure out why we are building the product, for whom, and what problem it should solve. A good product is built on facts and their accurate interpretation. When a design decision is backed by data, the client understands why we made that choice, and as designers, we know it’s the best decision based on the information we have. The discovery phase lets us ask all the whys and try to get all the answers

Portrait of Anna, a female UX/UI designer wearing glasses and a patterned shirt.
Anka Tomaka
Senior Product Designer at Synergy Codes

Turn your vision into reality: 
What discovery offers you

Designs validated before deployment 

Verify your concepts before implementation to save time and money later on

Technical requirements assessment  

Analyze technical requirements, limitations, and available resources. This ensures your product and data visualizations are ready on time

User story mapping

Identify and prioritize critical features and functionalities for users

Initial sketches, wireframes and prototypes

See key features, user flows, and app layout in the initial steps to ensure they’re in line with your vision

Design recommendations

Get guidelines and recommendations for further product development supported by analyzed data

Precise project scope

Define the project scope to prevent scope creep and focus on product development

Roadmap with clear milestones

→ A detailed roadmap keeps you informed on the project steps and timelines
→ Based on our experience, we can estimate UX and UI design phases and rough development costs for you

Professional presentation

Have all the data, conclusions, and suggestions summarized and ready to present to stakeholders

How discovery sets the stage for our clients' success

Case Study

Interactive diagrams for a modern data platform to improve the user experience

With the help of a premium data visualization agency – a leading data discovery and governance solutions provider – it enhanced its data catalog, sped up time to market, and improved the user experience to win over its competitors.

Case Study

Chatbot’s redesign to improve user experience

Riversoft turned to us to redesign chatbot platform, improve its user interface and simplified the conversational flow creation to reinforce the app’s user experience.

Chatbot architecture design and development

Reinforce conversational platform design and empower it with machine learning algorithms for improving users experience.

Cyber security architecture diagram with threats simulation

Introducing a cyber security architecture diagram that visually reflects the network’s security issues.

Client stories from our product discovery process

While looking for a proficient service in creating graphical components, we wanted to work with experts that would advance our tool with exceptional UX and UI, which enabled us to win new deals with significant clients.

Portrait of Aurelien Masse wearing a dark blue shirt and looking at the camera.
Aurelien Masse
VP Engineering at Zeenea

Synergy Codes is at the top of the charts regarding timeliness, accuracy, completeness, and budget compliance.

Profile image of Robert Scott, CTO & Co-Founder of EON Collectiv wearing red shirt and black jacket.
Robert Scott
CTO & Co-Founder, EON Collectiv

They're able to deliver our ideas creatively and efficiently with very few issues and defects.

Profile image of John Kears, Co-owner of Nextware Group with blue shirt and black jacket.
John Kears
Co-owner, Nextware Group

FAQ

  • Is the discovery phase necessary for every project?

    Yes, the discovery phase is critical for every project as it allows you to learn the demands, define goals, and spot potential challenges early on. This allows you to stay on track and avoid bottlenecks.

  • What research methods do you use in the discovery phase?

    In the discovery phase, our team employs various research methods, such as user interviews, UX research, personas, surveys, and market and competitor analysis to gather valuable information.

  • Can we start the discovery phase without a full commitment to the project?

    Yes, you can start the discovery phase without full engagement. Here are some reasons to consider the discovery phase:
    – Assessing profitability – Reviewing whether the project makes sense from a business, technical, and user perspective before investing significant resources.
    – Understanding users – Knowing what users want and the issues they face is crucial for developing a great app or data visualization.
    – Spotting risks – Pinpoint possible risks and problems that could set back the project.

    You can start with initial research and analyses – there’s no need to go all in. These steps provide essential information to help you decide whether to continue the project.

  • How long does the discovery phase take?

    It usually takes 2-6 weeks, but it can take longer depending on the project’s complexity, your availability, and the specifics of your industry.

  • Can you help us identify our users?

    If you don't yet know who your users are, we can work with you to discover them. Accessing users through interviews, surveys, workshops, observations, and usability tests allows you to collect valuable information. Drawing from that, you can design a product or service that meets your users' expectations.

  • What are the next steps after the discovery phase?

    In our product design process, after the discovery phase, we move on to prototyping and UX design. We create interactive prototypes and focus on optimizing the user experience. In the UI design stage, we concentrate on the aesthetics and visual interface of the product, ensuring the final product is both functional and attractive to users.

Create great apps, diagrams, and data visualizations or refine existing ones with our product discovery services

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