A no-code, drag-and-drop solution for visualizing and mapping complex service flows

Explore a drag and drop flow builder to enable end users creating service flow mappings and step-by-step guides

Explore a drag and drop flow builder to enable end users creating service flow mappings and step-by-step guides

Visualize and map complex flows without coding with React Flow specialists

Synergy Codes, a top agency for diagram visualization, received an inquiry from a company that needed help creating a powerful tool using React Flow library to map complex service flows visually. The goal was to allow users, even without coding skills, to quickly build detailed routines using a simple drag-and-drop interface with if-then-else logic.

Its standout feature was the ability to incorporate conditional statements, enabling dynamic and adaptable service flows. Synergy Codes aimed to bridge the gap between technical complexity and user simplicity by providing an accessible interface for advanced logic.

The resulting visual representations of service flows were designed to be easily understood, facilitating effective communication and process comprehension.

Client Innovative augmented reality platform that enables businesses to create engaging and interactive AR experiences for their customers.
Business need A comprehensive solution that enables the creation of routines and flows without coding knowledge, remote guidance for end-users interacting with physical products, smart integrations within flows for enhanced experiences and data-driven ROI, scalable self-service options through website widgets, creation of manuals and handbooks without the need for an agency.
Scope UX design and front-end development
Technology React Flow, Redux, Styled components

The custom front-end solutions for viewing the flow’s logic and design

Bring your experience to a new level. No-code solutions for flow management based on React Flow enable savings on hiring the codes, faster time-to-market, fulfilling the customer expectations, and creating experiences with assuring data as ROI.

No-code routines and flows creation

No-code routines and flows creation

No-code routines and flows creation

Simplify flow diagram creation with no coding expertise needed. With these adaptive and iterative workflows, you can drive innovation and productivity with customized solutions.

  • Drag-and-drop interface: Easily create, modify, and visualize intricate routines.
  • Cost-effective solution: Streamline processes without expensive coders.
  • Time and resource savings: Empower teams to design and optimize workflows together.
  • Democratized workflow design: Active participation across departments.

 

From building flows to publishing and sharing them

Building and sharing the flows

From building flows to publishing and sharing them

From design to publishing and sharing, you get smooth and efficient processes with our custom solutions.

  • Integrated platform: Seamlessly transition from design to publishing and sharing with stakeholders.
  • Instant workflow conversion: Convert flow diagrams into functional workflows instantly, no manual implementation needed.
  • Accelerated time to market: Reusable components speed up the process, reducing errors and ensuring consistency.

Asynchronous interaction with physical products

Interacting with physical products remotely asynchronously in the real world.

Asynchronous interaction with physical products

Enable remote guidance through transformative technology, improving end-user interaction with physical products.

  • Expert assistance anywhere: Step-by-step guidance from global experts without physical presence or synchronous communication.
  • Intuitive interface: Interact with the physical product remotely, providing visual cues, instructions, and troubleshooting tips on the user’s device.
  • Exceptional customer service: Seamlessly integrate digital guidance with the physical product for outstanding customer support.

Adding smart integrations/plugins

Adding smart integrations/plugins

Adding smart integrations/plugins

Enhance flows with smart integrations. Effortlessly integrate smart integrations and plugins into flow diagrams.

  • Power of Automation and AI: Leverage automation, AI, and data-driven decision-making to enhance flows.
  • Enriched customer experiences: Integrate innovative plugins for personalized interactions and optimized customer experiences.
  • Data assurance and ROI: Robust data tracking and analytics for valuable insights, flow effectiveness measurement, and ROI.

Self-service widgets on users’ websites

Scalable self-service options through widgets on users' websites

Self-service widgets on users’ websites

Empower scalable self-service. Embed routines as widgets on websites for increased customer satisfaction. 

  • User-friendly interface: Independent access and execution of predefined routines without expert assistance.
  • Cost reduction and expert availability: Routines as widgets reduce the need for hotlines and customer support, addressing the lack of experts.
  • Efficient task accomplishment: Easy navigation, step-by-step instructions, and efficient task completion.

Unite with the professional team of coders and designers to enhance your application

Revolutionize how you manage your workflows. Create powerful flow diagrams and easily streamline your processes with the help of a professional development team that supports your no-code projects.

Incorporate effortlessly any external libraries into your flow diagrams, expanding the capabilities of your workflows without the need for specialized expertise.

  1. The team of experienced front-end developers and UX designers deliver custom solutions for robust flow diagrams without the need for coding expertise.
  2. Our team does the research for you, curating the best tools and technologies in the market to ensure you have access to a comprehensive and powerful solution.
  3. Rely on a user-friendly interface pre-made with our specialists, that simplifies implementation. Now, even without prior knowledge, you can effortlessly leverage the full potential of React Flow.
  4. Our intuitive drag-and-drop interface and pre-built components make it easy for even the most inexperienced users to create customized and powerful flow diagrams.

See the benefits of our solution

Improve your users’ and end-users’ experience with additional, non-standard features (adding and editing videos).

Security architeture diagram's builder

Make it easier for new users to understand your project with a clear diagram-based data structure.

Reduce inconvenient instructions by introducing interaction (drag & drop function and properties).

Frequently Asked Questions

No-code data visualization refers to the practice of creating visual representations of data without the need for traditional programming or coding skills. It involves using intuitive graphical user interfaces (GUIs) or drag-and-drop tools to design and build visualizations. No-code data visualization platforms allow users to explore, analyze, and present data in a visual format, enabling easier interpretation and communication of insights without the need for writing code.

Some examples of React flow builders or visual programming tools for building user interfaces and workflows include:

React Flow: It is a highly customizable library for building interactive node-based graphs, suitable for creating flowcharts, diagrams, and visual workflows.

React Diagrams: This library provides a way to create customizable diagrams and flowcharts using React components. It allows users to drag and drop elements, connect them with lines, and customize the appearance of the diagram.

React D3 Library: It is a collection of React components that wrap D3.js, a popular JavaScript library for data visualization. These components provide an easy way to create interactive charts, graphs, and other visualizations using React.

React Vis: It is a set of React components for building data visualizations. It offers various chart types, including line charts, bar charts, scatter plots, and more. The components are designed to be flexible and customizable.

React Flowchart: This library focuses specifically on creating flowcharts and diagrams using React components. It provides a drag-and-drop interface and supports various features like custom styling, zooming, and panning.

These are just a few examples, and there are several other React flow builders and visual programming tools available. It’s important to evaluate the specific features, documentation, and community support of each library to find the one that best suits your needs.

React Flowchart is a library or tool that allows developers to create interactive flowcharts and diagrams using React components. It provides a set of reusable components and utilities that enable the creation of visually appealing and interactive flowcharts with ease.

With React Flowchart, developers can define the structure of the flowchart using nodes and connectors, representing various steps or elements in a process. The library offers features like drag-and-drop support, zooming, panning, and customizable styling options. It also supports adding labels, tooltips, and other interactive elements to enhance the user experience.

React Flowchart simplifies the process of building complex flowcharts by providing an intuitive API and handling the rendering and layout aspects automatically. Developers can focus on defining the logical structure of the flowchart and easily update or modify it as needed.

Overall, React Flowchart is a valuable tool for creating visually appealing and interactive flowcharts in React applications, enabling better communication and understanding of complex processes or workflows.

An example of a service flow could be the process of ordering food from a restaurant through a food delivery service. Here’s a simplified outline of a typical service flow for this scenario:

Customer places an order:

Customer opens the food delivery app or website.
Customer browses the available restaurants and menus.
Customer selects the desired food items and adds them to the cart.
Customer provides delivery address and any special instructions.
Customer proceeds to the checkout process.
Order processing:

The food delivery service receives the order.
The service validates the order details, including availability of items and delivery location.
If any issues are found, the service notifies the customer and offers alternatives if possible.
If the order is valid, the service confirms the order and prepares to pass it to the restaurant.
Restaurant receives the order:

The restaurant receives the order details from the food delivery service.
The restaurant begins preparing the food items.
Delivery coordination:

The food delivery service assigns a delivery driver to the order.
The service communicates the order details and delivery address to the driver.
The driver picks up the prepared food from the restaurant.
Delivery to the customer:

The driver follows the provided delivery address to reach the customer’s location.
The driver delivers the food to the customer.
The customer receives the order and verifies its contents.
Completion and feedback:

The food delivery service marks the order as completed.
The customer has the option to provide feedback and ratings on the service and food quality.
This is just a simplified example of a service flow, and the actual process may vary depending on the specific food delivery service and restaurant involved. The flow typically involves multiple steps and interactions between the customer, the food delivery service, and the restaurant to ensure a seamless and satisfactory experience.

A service flow diagram, also known as a service process diagram or a service blueprint, is a visual representation of the sequence of steps and interactions involved in delivering a service. It illustrates the entire service journey from the perspective of both the customer and the service provider.

The purpose of a service flow diagram is to understand and map out the various touchpoints, actions, and processes that occur during the service experience. It helps identify potential bottlenecks, areas for improvement, and opportunities to enhance customer satisfaction.

Typically, a service flow diagram includes the following key components:

Customer Actions: The actions and decisions made by the customer throughout the service journey, such as placing an order, making a request, or providing information.

Frontstage Actions: The visible or observable actions taken by the service provider or employees that directly interact with the customer, such as greeting the customer, taking an order, or providing assistance.

Backstage Actions: The behind-the-scenes actions and processes that support the service delivery, often carried out by employees or systems not directly visible to the customer. This may include food preparation, order processing, or inventory management.

Support Processes: Additional processes or systems that enable the smooth execution of the service, such as payment processing, customer support, or quality control.

Physical and Digital Touchpoints: The physical or digital channels and interfaces through which the service is delivered or accessed, such as websites, mobile apps, phone calls, or physical locations.

By visualizing the service flow, stakeholders can gain a comprehensive understanding of the end-to-end service experience, identify pain points, and find opportunities to optimize and improve the service delivery process. The diagram serves as a valuable tool for communication, collaboration, and analysis in service design and improvement efforts.

In React, you can create a flow or define the logical sequence of components and their interactions using various techniques and concepts. Here’s a general approach to creating a flow in React:

Identify the components: Determine the components you need to create to represent different parts of your flow. Break down the user interface into smaller, reusable components that encapsulate specific functionalities.

Design the component hierarchy: Decide on the hierarchy of components based on their relationships and dependencies. Determine which components are parent components and which are child components, considering the data and state that needs to be passed between them.

Define component states and props: Determine the states and props required for each component. States represent the internal data or stateful values within a component, while props are used to pass data from parent components to child components.

Implement component rendering and lifecycle methods: Write the necessary code to render each component and handle their lifecycle methods. Use JSX syntax to define the structure and appearance of the components in the render() method. Lifecycle methods like componentDidMount() and componentDidUpdate() can be used to perform actions when the component is mounted or updated.

Handle user interactions: Implement event handlers and callbacks to handle user interactions within your components. These can include button clicks, form submissions, or any other user-triggered actions that affect the flow of your application.

Manage component state: Use React’s built-in state management or state management libraries like Redux or MobX to manage and update component states. Update states when necessary, triggering re-renders and ensuring the flow of data and UI updates throughout the application.

Implement routing (if needed): If your flow involves multiple screens or views, consider implementing routing using libraries like React Router. Routing enables navigation between different components or views based on user actions or specific URLs.

Remember that this is a high-level overview of creating a flow in React, and the specific implementation may vary depending on the complexity and requirements of your application. It’s also worth exploring additional concepts like context, hooks, and third-party libraries to further enhance your flow and React development experience.

An example of a React Flow diagram is a visual representation of a workflow or process using React Flow, a popular library for building interactive node-based graphs in React. Here’s a simplified example:

import ReactFlow from ‘react-flow-renderer’;

const elements = [
{ id: ‘node1’, data: { label: ‘Start’ }, position: { x: 100, y: 100 } },
{ id: ‘node2’, data: { label: ‘Step 1’ }, position: { x: 250, y: 100 } },
{ id: ‘node3’, data: { label: ‘Step 2’ }, position: { x: 400, y: 100 } },
{ id: ‘node4’, data: { label: ‘End’ }, position: { x: 550, y: 100 } },
{ id: ‘edge1’, source: ‘node1’, target: ‘node2’ },
{ id: ‘edge2’, source: ‘node2’, target: ‘node3’ },
{ id: ‘edge3’, source: ‘node3’, target: ‘node4’ },
];

const App = () => {
return (




);
};

export default App;


In this example, we define an array of elements that represent the nodes and edges of the flow diagram. Each element has an id and position for its position on the canvas, and data containing the label or additional information.

The ReactFlow component is then used to render the flow diagram, passing the elements array as a prop. The library takes care of rendering the nodes, connecting them with edges, and providing an interactive interface for dragging and rearranging the elements.

You can customize the appearance and behavior of the flow diagram using various props and options provided by the React Flow library. This example demonstrates a basic representation, and you can extend it to handle user interactions, add custom styles, and incorporate more complex logic as needed.

Improve Your Software with No-Code Flow Builder, Fresh UX and Handy Features

Leverage Our Expertise for Faster Time to Market

  • Accelerated Product Release: Shorten your time to market and launch your product faster with our proven expertise and reusable software components.
  • Seamless Integration: Integrate the no-code tool for flow service mapping with your leading technology.
  • Collaborate with Seasoned Developers: Team up with our experienced and reliable developers to ensure a solid and successful implementation.
  • Tailored for No-Code Flow Mapping: Our solutions is specifically designed as a no-code tool for flow service mapping, making it perfectly suitable for your needs.